The cloudnine Agency, LLC


The cloudnine Agency Caregiver



We believe that our Caregivers are the most important and valued asset of The cloudnine Agency. They are responsible for providing individualized services, care and resources for our clients. Due to the thoughtful and empathetic care of our treasured caregivers, our seniors can to continue to live independently and even thrive in their own homes.


Our Caregivers are responsible for providing joyous non-medical in-home care for seniors in their own homes. Caregiving activities may include fun and engaging companionship, transportation, house cleaning, personal hygiene and help with grooming, preparing delicious, nutritious meals, and other home, health and wellness related activities.


Main Activities:

Provide non-medical in-home care to seniors, including:

  • general housekeeping,
  • companionship,
  • personal care,
  • chores,
  • respite care,
  • transporting clients to appointments and activities,
  • medication reminders,
  • meal preparation,
  • care of pets,
  • organize time and resources based on client’s individual needs,
  • manage unanticipated events or unstable situations,
  • perform other related duties as required,
  • observe and report any change in client’s condition.



Our Caregivers require knowledge of proper home care techniques including:

  • housekeeping and laundry,
  • meal preparation,
  • nutrition,
  • ambulation,
  • personal care,
  • money management,
  • infection control and health and safety regulations,
  • appropriate interventions,
  • first aid and CPR,
  • all relevant legislation,
  • policies and procedures,
  • community services and resources.


Our Caregivers must demonstrate the following skills:

  • strong interpersonal skills,
  • excellent communication skills,
  • active and listening,
  • team building,
  • decision making,
  • managing activities,
  • money management,
  • conflict resolution,
  • health and safety related issues.

Personal Attributes

Maintaining confidentiality is among our strictest guidelines in performing caregiving duties. Our Caregivers must also demonstrate the following personal attributes:

  • possess and demonstrate exceptional empathy,
  • do the “right” thing even when no one is looking,
  • have a strong work ethic,
  • be consistent and fair,
  • be compassionate and understanding,
  • be flexible, adaptable and able to work in a variety of settings,
  • respect cultural and generational differences,
  • work independently with little supervision,
  • work effectively as a team member.


In most cases, our Caregivers work in wonderful and pleasant conditions. Occasionally there are times when conditions may be difficult. For example:

Physical Demands

Our Caregivers may be required to aid in moving clients, to bathe and assist with grooming. Because Caregivers work in the client’s home, it is essential to practice clean, safe care to eliminate the possibility of infection or cross contamination between clients, family members and/or themselves.

Environmental Conditions

Our Caregivers may occasionally be exposed to caring for clients with potentially infectious conditions. Caregivers must be extremely vigilant to ensure that all tasks, treatments and activities are completed properly and to ensure the safety and well-being of all clients, families, the community and themselves.

Inclement Weather

At times, Caregivers may be required to drive in adverse winter conditions and make visits during periods of cold temperatures.
Sensory Demands

Our Caregivers may be exposed to sights, smells and sounds associated with clients who may be ill and/or injured. They may also find a variety of conditions and circumstances as they visit clients in their homes.

Emotional Demands

Sometimes our Caregivers may be faced with stressful situations involving a client and/or their family members while providing care. This is often due to a client’s illness, pain, confusion or perhaps they are preparing to die and the caregiver is providing care for the client as well as their family members. Any one of these conditions can cause stress or anxiety for the caregivers


***NOTE*** The above statements are intended to describe the general nature and level of work being performed by our Caregivers. They are not intended to be an exhaustive list of all duties and responsibilities and activities required of the position.