Advice & Resource Center

At cloudnine we understand how families also provide much needed love and support in caring for elderly loved ones. We know that this responsibility can take an emotional, physical, and financial toll, but you are not alone!  Services, programs, and resources are available for you as you help your loved one with the activities of daily living, health care, financial matters, guidance, companionship and social interaction.

Local Resources and Information


Idaho Commission on AgingIdaho Commission on Aging

This is a great resource for all of you that live in Idaho. The Idaho Commission on Aging (ICOA) “serves Idaho’s seniors, people with disabilities, and their caregivers by safeguarding their rights, fostering self-sufficiency, providing counseling, and advocating on their behalf.” Additionally, the ICOA provides opportunities “for individuals to access a comprehensive array of private and public pay, long term care, support services through “Single Access Points” operated by the Aging and Disability Resource Centers (ADRCs).”

Here’s all the different ways you can learn more about them:

Idaho Commission on Aging

341 W. Washington
Boise, Idaho 83702
(208) 334-3833 or 1-877-471-2777

EICAP new logo 2_08 CMYKEastern Idaho Community Action          Partnership

Another wonderful resource for those living in Eastern Idaho. The Eastern Idaho Community Action Partnership (EICAP) coordinates a support program for those who are caring for an elderly loved one. The offer respite care, support groups, and online workshops. Case managers help to assess the needs of the person and to arrange, coordinate, and monitor an optimum package of services to meet those needs.

For more information, contact them here: or and

Eastern Idaho Community Action Partnership

935 E Lincoln Rd
Idaho Falls, ID 83401

    National Resources and Services


    The National Family Caregiver Support Program (NFCSP) funds services in every state to assist family and informal caregivers to care for their loved ones at home. These services include:

    • Information about available services
    • Assistance in gaining access to services
    • Individual counseling, support groups and caregiver training
    • Respite care
    • Supplemental services, on a limited basis

    To learn more about this program, visit the NFCSP page on Aging website:


    Administration on Aging


BigSHIBALogoSenior Health Insurance Benefit Advisors Program

Information on Medicare Supplement Plans

Idaho Department of Insurance

353 N. 4th Avenue
Pocatello, ID 83201
(208) 236-6044 or (800) 488-5764


Ask Medicare

This initiative offers information, tools and materials to assist the caregiver and their loved ones in making informed healthcare decisions.

Civilian Health and Medical Program of the Uniformed Services (CHAMPUS)


The Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) is a comprehensive health care program in which the VA shares the cost of covered health care services and supplies with eligible beneficiaries. The program is administered by Health Administration Center with offices in Denver, Colorado.

Due to the similarity between CHAMPVA and the Department of Defense (DOD) TRICARE program (sometimes referred to by its old name, CHAMPUS, the two are often mistaken for each other. CHAMPVA is a Department of Veterans Affairs program whereas TRICARE is a regionally managed health care program for active duty and retired members of the uniformed services, their families, and survivors. In some cases veterans may appear to be eligible for both/either program on paper. However, if you are a military retiree, or the spouse of a veteran who was killed in action, you are and will always be a TRICARE beneficiary, you can´t choose between the two.

Chief Business Office Purchased Care


TRICARE Military Health Care Program

TRICARE is the health care program serving active duty service members, National Guard and Reserve members, retirees, their families, survivors and certain former spouses worldwide.

Alzheimers_AssociationAlzheimer’s Association Care Finder

This site assists those who care for someone with Alzheimer’s disease in finding good care in their community.

Alzheimer Information and Resources

Principals for a Dignified Diagnosis


ARCH –The National Respite Locator Service

This service helps parents, caregivers, and professionals find respite services in their state and local area that match their specific needs.


Emergency Readiness

Emergency Readiness for Older Adults and Caregiver


Family Caregiver Alliance

This site features information on programs at national, state and local levels that support and sustain caregivers.


National Alliance for Caregiving

This site features publications and resources for caregivers, including the Family Care Resource Connection, where you can find reviews and ratings of more than 1,000 books, videos, websites and other materials on caregiving.



Caregiver Action Network

A non-profit organization providing education, peer support, and resources to family caregivers across the country free of charge


Additional Publications of Interest

Face the Facts: Topics to Discuss Now with Your Aging Parents

10 Warning Signs Your Older Family Member May Need Help

A Talk With An Older Driver